FAQS Travel

We present some of the FAQs we hear about our unique health travel for afpop members. We are always happy to explain our benefits and costs, if there is something else you would like to clarify. If you can not find what you are looking for here, search with further detail in our document about FAQs or call our services.

This annual policy allows you to have coverage worldwide except in Afghanistan, Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, Sudan and Syria.

There is no age limit entry or stay in the annual policy for members of afpop.

The policy provides coverage for trips up to 60 days. If the journey is more than 60 days, it is not guaranteed any coverage unless there has been a communication and authorization by the insurance company.

It is not necessary to make any communication of the trips. Only in case of an accident, the ticket proof will be requested.

You must show your card with the policy number and contact the travel assistance of your company so that it comes into contact with the hospital and if possible make payment directly to the hospital.

Medical Expenses not related to hospitalization, less than 75 €, are not recoverable.

The repatriation of the event is always done to Portugal. You should always contact the assistance service which is available 24 hours a day, in order to inform the company the need of this service.

If any health problem that is related to a clinical pre-existing situation to the starting date of the policy, will be automatically excluded.

R. Dr. Teófilo Braga, 3A - 1º
Apartado 948, 8501-919 Portimão
Tel.: +351 282 430 800
Avª. José dos Santos Farias, Lt. 83, R/C Dto. 
8135-167 Almancil
Tel.: +351 289 351 000
Av. Sabóia, 487 C/D
2765-298 Monte do Estoril
Tel.: +351 210 523 130


Mediador de Seguros registado em 27.01.2007 na ASF-Autoridade de Supervisão de Seguros e Fundos de Pensões com a categoria de Agente de Seguros, sob nº 407154810/3, nos ramos Vida e Não Vida verificável em www.asf.com.pt Capital Social:150.000,00€. Em caso de litígios o reclamante pode recorrer ao Centro de Informação, Mediação e Provedoria de Seguros (CIMPAS), enquanto Entidade de Resolução Alternativa de Litígios (ERAL). Mais informações em www.cimpas.pt ou no Portal do Consumidor em www.consumidor.pt