Individuals & Families

How many times have you needed a professional and independent advise on insurance matters?

At MEDAL, our commitment is that there will always be someone available to provide you all the necessary attention to help you sort out any insurance matter.

To you and your family or your personal assets, our staff will always be available to find and provide you the most adequate solutions available in the market.

Bearing in mind that each individual, or family, has its own particular needs, we are always available to design the solution that best fits each particular case.

What We Offer

What our clients are
saying about us

Why Choose MEDAL

At MEDAL, we are committed to supporting individuals and families with independent advice and tailored insurance solutions, designed to fit your lifestyle and priorities. From protecting your home, health, car and travel to securing your financial future, we create coverage that works for you.

Through strong partnerships with leading insurers, we provide exclusive benefits, including products designed specifically for expatriates and afpop members.

Our mission? To give you peace of mind, ensuring that what matters most is always protected — so you can enjoy life in Portugal with confidence and without worries.

Feature
MEDAL
Typical Broker
Tailored for Expats
Bilingual Support
Local & International Insurance Expertise
Custom Policy Building
In-house Claims Team

FAQs

No. MEDAL is an Insurance Broker duly registered and authorised by the ASF – Autoridade de Supervisão de Seguros e Fundos de Pensões (the Portuguese Insurance and Pension Funds Supervisory Authority), licensed to operate in both Life and Non-Life branches. Our role is to advise, intermediate, and present the most suitable solutions for our Clients, selected from a range of reputable insurers.

Because you benefit from over 30 years of experience and an independent team with strong negotiating power with insurers. We ensure tailored solutions, appropriate coverage, competitive prices, and ongoing support – always in full compliance with Portuguese law.

We provide all sorts of insurances, including a wide range of Life and Non-Life insurance, including health, motor, home, travel, liability, workers’ compensation, and business insurance. We also offer specialised products for expatriates and bespoke packages designed for families and national companies.

afpop (Association of Foreign Residents and Property Owners in Portugal) is the largest association of its kind in the country, supporting thousands of expatriates and residents (more information available at www.afpop.com). Since its foundation in 1996, MEDAL has been a trusted partner of afpop, providing its members with exclusive insurance products, preferential conditions, and premium discounts tailored to their specific needs.

Yes. As a long-standing partner of afpop, we have developed specific products for its members (Health, Household, Motor and Travel), with advantageous terms, premium discounts, and exclusive coverage that are not available on the open market.

No. Premiums are identical to those charged directly by insurers. Our remuneration is paid in the form of commissions by the insurers, meaning that Clients do not bear any additional cost.

Unlike going directly to an insurer, an independent broker such as MEDAL offers impartial advice, access to several insurers, expert negotiation, and close support. We also have a dedicated Claims Department, assisting Clients throughout the entire claims reporting, follow-up, and settlement process.


Yes. All our staff meet the continuous training and certification requirements set by the ASF, providing professional, independent advice in line with best industry practices.

MEDAL

a name you can trust!

Founded in 1996, and with extensive experience in the most diverse areas of business and economic activities in the region, our commitment is to offer our clients – Individuals or Legal Entities – the best solutions on the market for the most varied risks with personalized and excellent service.

dedicated
professionals
+ 0
individual
clients
+ 0
business
clients
+ 0
years of
experience
+ 0
issued
policies
+ 0
Offices in
Portugal
+ 0

"*" indicates required fields

Only required if the Client Type is selected
Required for in-person meetings and to forward your request to the office closest to your current or future residence in Portugal.
Accepted file types: pdf, jpeg, Max. file size: 5 MB.
Upload policies, receipts, CV, etc.

If you’re already a MEDAL Insurance customer, please access your Client Area and consult your broker’s contact information for personalised support.

You can now find us even closer...

New Office

in Lagos (Algarve)!

Nearly 30 years of trust, experience, and personal service now also in Lagos. Come and visit us!