Tiago’s profile:
Position: Private Clients Dept.
Email: t.forra@medal.pt
Location: Almancil (office finder)
Phone: (+351) 289 351 000
When did you join MEDAL’s Team?
I joined MEDAL in October 2025 and since then it has been a very positive experience.
Describe MEDAL in one word.
“Trust”.
What do you enjoy most about your work?
I like to feel that my work contributes to people’s safety and peace of mind.
How do you usually spend your free time?
In my free time, I like to go for walks and take the opportunity to relax.
What do you consider to be your main professional quality?
I think my main quality is staying calm and finding solutions even on the most difficult days.
What motivates you daily when interacting with our Clients?
What motivates me is seeing customers satisfied and at ease, knowing that they are well looked after.
What advice would you give to someone starting out in the insurance sector?
Be patient, always learn and focus on transparency. That is how you build relationships based on trust.